Terms of service
Welcome to Poppyvera.
These Terms of Service ("Terms") govern your use of the Poppyvera website and the products and services available through it. By visiting our website, browsing our collections, or placing an order, you agree to these Terms and any additional policies referenced on our website.
Please read these Terms carefully before using our services.
1. General Terms
By using this website, you confirm that you are legally permitted to make purchases in your jurisdiction or have obtained permission from a parent or legal guardian where required.
You agree to:
- Use our website only for lawful purposes.
- Provide accurate and complete information when placing an order.
- Keep your account information secure, where applicable.
- Avoid activities that could disrupt or damage our website or services.
We reserve the right to restrict or terminate access to our services if these Terms are violated.
2. Products & Availability
We make reasonable efforts to display our products and their details as accurately as possible.
However:
- Product colors may appear differently depending on your device or screen settings.
- Measurements may vary slightly between products and styles.
- Product availability may change without prior notice.
- Certain items may be available only in limited quantities.
- We may modify or discontinue products at our discretion.
We cannot guarantee that every item displayed on our website will remain available at all times.
3. Pricing & Payments
Unless otherwise indicated, prices displayed on our website are shown in United States Dollars (USD).
We reserve the right to:
- Update product prices at any time.
- Correct pricing or typographical errors.
- Change or discontinue promotional offers.
- Limit discounts or promotional codes according to their applicable terms.
Orders are subject to successful payment authorization and verification.
4. Orders
After placing an order, you may receive an email confirming that we have received your order information.
Poppyvera reserves the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:
- Payment authorization issues
- Product availability
- Incorrect pricing or product information
- Suspected fraudulent or unauthorized transactions
- Shipping restrictions
- Technical or system errors
If an order is canceled after payment has been successfully collected, any applicable refund will be issued to the original payment method.
5. Shipping & Delivery
Orders are prepared and shipped according to our Shipping Policy.
Delivery estimates are provided for general reference and are not guaranteed. Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, severe weather, customs procedures, holidays, and transportation delays.
Customers are responsible for providing accurate and complete delivery information when placing an order.
6. Returns & Refunds
Eligible returns and refunds are handled according to our Return & Refund Policy.
Customers should review the applicable return conditions before sending any merchandise back.
Returns should not be sent to our business correspondence address unless specifically instructed by our Customer Support Team.
7. Intellectual Property
Unless otherwise stated, the content displayed on the Poppyvera website, including our branding, logos, text, graphics, website design, and other original materials, is owned by or licensed to Poppyvera and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, or commercially use protected website content without authorization from the applicable rights holder.
Third-party trademarks, images, and other intellectual property remain the property of their respective owners.
8. Prohibited Activities
When using our website, you agree not to:
- Engage in unlawful or fraudulent activities.
- Provide intentionally false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Introduce viruses, malware, or other harmful code.
- Interfere with the security or operation of the website.
- Use automated systems to misuse or disrupt our services.
- Violate applicable intellectual property rights.
We may restrict access to users who engage in prohibited activities.
9. Third-Party Services
Our website may use or provide access to services operated by third parties, such as payment processors, shipping carriers, or technology providers.
Your use of certain third-party services may be subject to their respective terms and privacy policies. To the extent permitted by applicable law, Poppyvera is not responsible for the independent actions or services of third-party providers.
10. Disclaimer
We make reasonable efforts to maintain accurate and current website information. However, our website and services are generally provided on an "as is" and "as available" basis to the extent permitted by applicable law.
We do not guarantee uninterrupted access to the website or that all content will always be free from errors or technical issues.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Poppyvera will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
12. Changes to These Terms
We may revise these Terms of Service periodically to reflect changes to our services, business practices, or legal requirements.
Updated Terms will become effective when published on this page unless otherwise stated.
Your continued use of our website after an update constitutes acceptance of the revised Terms, where permitted by law.
13. Governing Law
These Terms will be governed by applicable laws and regulations, without limiting any mandatory consumer protection rights that may apply based on your location.
Contact Us
If you have questions regarding these Terms of Service, please contact our Customer Support Team.
Poppyvera
Business Address
848 Vista Cir
Brea, CA 92821
United States
Business Correspondence Only – Not a Return Address
Our Customer Support Team typically responds within 24–48 business hours
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