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At Poppyvera, we're committed to providing friendly, reliable, and responsive customer service. Whether you have questions before placing an order or need assistance after your purchase, our Customer Care Team is here to help.
We strive to make every shopping experience smooth and enjoyable, and we're always happy to assist with any inquiries.
For the fastest service, please contact us by email. We aim to respond to all inquiries within 24 hours during business days.
If your inquiry is related to an existing order, please include your Order Number and the email address used to place your order.
Poppyvera
848 Vista Cir
Brea, CA 92821
United States
Please Note: The address above is provided for business correspondence only and is not our return warehouse or return processing center.
Do not send returned merchandise to this address.
If you wish to return an item, please contact our Customer Support Team first. Once your return request has been reviewed and approved, we will provide you with the correct return address and detailed return instructions.
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Emails received outside business hours will be answered on the next available business day.
To help us resolve your inquiry as quickly as possible, please include:
For damaged, defective, or incorrect items, please attach clear photos of:
Providing complete information will help us process your request more efficiently.
Thank you for choosing Poppyvera.
We sincerely appreciate your trust and support. Every customer is important to us, and we're committed to delivering excellent products and outstanding customer service.
If you have any questions, don't hesitate to reach out—we're always happy to help.
Email: info@poppyvera.com
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